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2005.07.08 12:42

 


Organization for Knowledge Management






Dataware Technologies


  • Developer of the Dataware II Knowledge ManagmementSuite. 
  • Provides access to web pages, files, and a employee contact directory information.
  • Directory information can be used to provide a ranked list of experts.

Holland & Davis Inc.


  • A Houston and San Antonio-based consultancy specializing in change management, reengineering and knowledge management.
  • Check out their FAQs.

Integral, Inc.


  • Consulting company focusing  on the management of innovation.
  • Aimed at helping clients achieve sustainable  competitive advantage in the areas of product and service development,  manufacturing, operations, and business strategy. 

IntraBlocks


  • Makers of e:Folders, a collaboration tool which works with Microsoft and Netscape servers to allow users to create folders for sharing knowledge objects.

KPMG Netherlands


  • KPMG in the Netherlands site on knowledge management.
  • Includes information on the book "Value-Based Knowledge Management: Creating the 21st Century Company, Knowledge Intensive, People Rich.
  • Includes a number of KPMG reports, including "The Power of Knowledge" and "The Knowledge Management Research Report - 1998"

Molloy Group


  • Company which develops products and solution to support customer service operation.
  • Lead product is The KnowledgeBridge, which uses AI techniques to help customer support personnel solve problems.
  • See their white paper on this site.  (It's a Word document.)

NetAcademy on Knowledge Media


  • A Swiss Institute for research on the use of media for knowledge creation, distribution, and sharing.

ServiceWare


  • A Pittsburgh-based company specializing in software tools to support help desks.
  • Includes a description of their work inplementing a system for Pfizer.

American Productivity and Quality Center (APQC)


  • Offers education, training, benchmarking services, action research, networking opportunities, publications, and other media on topics such as: benchmarking, knowledge management, measurement, customer satisfaction, and productivity & quality. 
  • Sponsors a number of conferences and studies on knowledge management.
  • Primarily a member-based organization, but offers many products and services to nonmembers. 

Center for Business Knowledge 


  • Ernst & Young opened the Center for Business Knowledge in 1994 in Cleveland, and two dozen major U.S. corporations have joined the new research consortium on knowledge management. 

The Center for Intelligent Data Warehousing


  • A site run by Cognos, one of the leaders in data warehousing
  • Includes information on books, a white paper, and an online presentation concerning data warehousing.

The Delphi Group


  • Provides seminars, market research, and consulting on knowledge management.
  • Site includes a white paper - "Creating Corporate Instinct: Building a Knowledge
    Enterprise for the 21st Century"

Digital Knowledge Assets (DKA)


  • DKA describes the services they offer as:

    • Identifying and aggregating (link to glossary) high value knowledge content (e.g.articles, notes, case studies, journal and books abstracts) from myriad sourcesincluding leading experts in academia and industry
    • Working with these experts to filter (link to glossary) the knowledge, to ensure that only the most highly relevant content is incorporated
    • Incorporating expert commentary and analysis (annotation), to further enhance the value and relevance of the knowledge
    • Structuring this content in compelling, user-oriented ways
    • Blending proprietary and existing Web-based technologies to provide easy, on-demand access to this content at users' desktops, to keep it current and relevant, and to provide for the creation of communities 

GreenSea Consulting


  • GreenSea Consulting provides Knowledge Management throughout the Internet and provides executive information systems-based solutions. 
  • GreenSea tries to achieve the true sharing of key information throughout an organization by keeping the roadmap comprehensible, and ensuring that technical solutions get used by non-technical users. 

Higher Level Systems


  • A UK-based software development company specialising in knowledge
    based system development.
  • Two primary end-user products:
  • Assistum is a suite of software products for Windows 95/NT 4. It uses rules and fuzzy logic to aid decision making.  I
  • fuzzyTECH  is a complete system of software which uses fuzzy logic with graphical and visual optimisation and inference and compensatory operators.

Hyperknowledge


  • A firm which uses the Hyperknowledge system to improve knowledge capture, communication, information systems, and business processes. 
  • Uses a WHAT-HOW-WHY structure to enable knowledge to be captured quickly and efficiently - even knowledge that has previously been seen as intuitive, instinctive and difficult to articulate.

Information International Associates


  • Information International Associates is an information resource management company providing a broad range of information-related services. Its specialties are scientific and technical information and business information services.
  • Its Information and Library Serives provides assistance on the following areas. 

    • Library and Information Center Management and Operations 
    • Online Information Search and Retrieval 
    • Reference and Research Services 
    • Litigation Support 
    • Comprehensive Literature Searches 

Inthesis, Inc. 


  • Inthesis, Inc. is a Florida-based Knowledge Management and Market Research Company specializing in competitive business information and marketplace assessment. Inthesis assists its clients in making faster and better decisions by obtaining, processing and condensing information, including new sources of primary and secondary data. 
  • Its corporate clients include those companies in need of all types of business information and insight for improved profitability. 
  • President Dr. Gregory C. McLaughlin 
  • (407) 367-7680 

Knowledge Inc.


  • Knowledge Inc. is a monthly executive newsletter that covers trends in information technology and knowledge strategy.
  • Also includes links to other sites, case studies, a guide to upcoming events and conferences, case studies and interviews.

Knowledge Transfer International


  • KTI Consulting's approach differs from others in that it tries to improve the knowledge pool and process of the organization by working with the people within the organization. 
  • KTI started as a training and documentation solution company and provides project-based knowledge management solutions to its clients. 
  • Offerings include: Individual user manuals, development and delivery of entire staff training programs, computer-based training (CBT) modules, and turn-key WorldWide Web sites.
  • KTI also produces KM Metazine, an electronic publication focusing on knowledge management. When you visit the site, KM Metazine is available in both HTML and Adobe PDF format. 

KPMG Consulting


  • Site includes the KPMG 'Business Guide to Knowledge Management'. 

The Leadership Alliance


  • The Leadership Alliance is a Canadian-based firm which uses a performance-audit approach to identify and address shortfalls in organizational learning processes and/or systemic knowledge management.

Primus Communications Corp. 


  • Primus Communications Corp., is building a system that allows a group of high tech companies to share an advanced technical customer support. The group, called the Customer Support Consortium, consists of 24 companies including IBM, Digital, Intel, Hewlett Packard and Silicon Graphics. 
  • The client/server-based product will include Microsoft Corp. Windows or X Window System clients that can access a DOS- or Unix-based "knowledge server." 

Renaissance Solutions


  • Renaissance Solutions is a management consulting and systems integration firm whic focuses on combining strategic management concepts and information technology to help clients define and implement breakthrough performance improvements in their core business processes. They do this by:

    • Providing a management structure for defining, communicating and
      monitoring the implementation of their business strategies; 
    • Redesigning business processes to exploit knowledge as a source of
      competitive advantage; and, 
    • Developing a technology infrastructure to support change, innovation and
      continuously improved decision-making.

Skillview Technologies


  • Skillview Technologies offers products and services to help companies implement skills-based management. Skills-based management is based on identifying gaps in employees' skills to allow companies to target improvement efforts and to leverage strengths.
  • They offer several client-server tools to assist in implementing skills-based management.
  • Their web page includes an eight page whitepaper, a resource bibliography, a description of products, and a list of client companies.

Teltech Resource Network Corp.


  • Teltech, formed in 1984, provides a knowledge management service called Knowledge Commons which includes four basic services; expert networks, assisted data base searches, vendor services, and technical alert services.

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